For help with account access, wireless connectivity, VPN, Microsoft 365, email, creating a support ticket, or other technical issues, please contact the Information Technology Support Center.

• In Person visit us at Tech Commons located at the back entrance of the MD Anderson Library, across from the Student Center ( View map to Tech Commons) from 8:00 a.m. to 8 p.m., Monday through Friday (except university holidays).
• By Phone or Text - Call in or text the Help Desk at (713) 743-1411
• Hours of Operation: 8:00 a.m. - 8:00 p.m., Sunday through Saturday (except university holidays).

Chat hours are listed below

• Monday - Friday: 8:00 a.m. - 8:00 p.m. CDT
• Saturday & Sunday: Closed

Via the Web -

• Get Help - Find answers to frequently asked questions.
• Live Chat - Chat with a support agent, 8 a.m. to 8 p.m., Monday through Friday
• Online Help Form - Request IT support using the online support case creation.

By Email - Send your problem or question to uitsupport@uh.edu.