How can I contact the IT Support Center?

There are several ways to contact the Information Technology Support Center:

 In Person visit us at Tech Commons located at the back entrance of the MD Anderson Library, across from the Student Center ( View map to Tech Commons) from 8:00 a.m. to 8 p.m., Sunday through Saturday (except university holidays).

By Phone or Text - Call in or text the Help Desk at (713) 743-1411
8:00 a.m. - 8:00 p.m., Sunday through Saturday (except university holidays).

Chat hours are listed below

Monday - Friday: 8:00 a.m. - 8:00 p.m. CDT
Saturday - Sunday: Closed

Via the Web -
• Get Help - Find answers to frequently asked questions.
• Live Chat - Chat with a support agent, 8 a.m. to 8 p.m., Monday through Friday
• Online Help Form - Request IT support using the online support case creation.

By Email - Send your problem or question to

Created: Feb 03, 2003 - 10:31am Updated: May 30, 2019 - 4:48am Author: UIT Support Center Article: 540
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