What should I do if I see a certificate warning pop-up when connecting to Wi-Fi?

If you see a certificate warning pop-up when connecting to the UHSecure or Eduroam Wi-Fi networks, this is expected. It ensures your connection is secure.

Tap Trust or Continue to proceed. This step allows your device to accept the secure certificate and connect safely.

You may see this on Android, iPhone, Mac OS, or Windows devices.

Examples are shown below for each.


Android



iPhone and Mac OS will get the same message



Windows



Note:
  • On Android, the certificate pop-up typically appears only once when you select Trust on First Use (TOFU).
  • On iPhone and Mac OS, the certificate warning should appear only the first time you connect. It will only reappear if the network has been forgotten and you connect again.


Created: Jul 14, 2025 - 8:16am Updated: Jul 15, 2025 - 4:33am Author: UIT Support Center Article: 3785
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