How do I sign into Genesys using the web version?

Sign-in to Genesys Using Chrome, Firefox, Safari, or Edge

1 - Go here: https://login.usw2.pure.cloud/#/authenticate-adv/org/uohsystems

2 - Click the Microsoft icon. 


3 - Enter your CougarNet email.

4 - Click Next


5 - Enter your CougarNet email password.

6 - Click Sign in.


7 - You will be prompted to authenticate based on your default authentication method. Click Other options to select one of the following to authenticate: 


8 - Select Collaborate/Communicate.


9 - Once signed in, select the option to Allow on every visit for the microphone request. 


10 - Select Yes.


11 - Select the device.

12 - Click Connect.

Created: Aug 15, 2024 - 3:49am Updated: Nov 11, 2025 - 4:24am Author: UIT Support Center Article: 3685
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