How do I sign into Genesys using the web version?
Sign-in to Genesys Using Chrome, Firefox, Safari, or Edge
1 - Go here: https://login.usw2.pure.cloud/#/authenticate-adv/org/uohsystems
2 - Click the Microsoft icon.
3 - Enter your CougarNet email.
4 - Click Next.
5 - Enter your CougarNet email password.
6 - Click Sign in.
7 - You will be prompted to authenticate based on your default authentication method. Click Other options to select one of the following to authenticate:
8 - Select Collaborate/Communicate.
9 - Once signed in, select the option to Allow on every visit for the microphone request.
10 - Select Yes.
11 - Select the device.
12 - Click Connect.
Created: Aug 15, 2024 - 3:49am Updated: Nov 11, 2025 - 4:24am Author: UIT Support Center Article: 3685
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