What are UH's VPN services and when should I use them?

There are two VPN services available:

  • The VPN.uh.edu service is the primary VPN service used for the campus remote access.
  • The Full-VPN.uh.edu service is used in special cases and is not normally used for campus remote access, but can provide a backup to the VPN.uh.edu as problems are encounted with the primary VPN service.


What is VPN.UH.EDU?

This is a split-vpn tunnel which provides split access between the campus private resources and public/local resources, like home printer, Netflix, Hulu, IoT devices, Office365, MS Teams and Skype for Business. The campus private resource traffic is directed to the VPN tunnel to communicate with the campus private resources, while all other traffic continues to travel without the VPN tunnel using your normal internet view/connectivity.


What is FULL-VPN.UH.EDU?

This is where ALL your internet traffic can be tunneled to a campus public IP address and go out to the internet.


Some resources outside of UH can only be accessed from on campus. For example, third-party services like library research databases only accept connection from on-campus. Full-vpn.uh.edu will allow this type of access. It also ensures all your internet traffic is accessing UH resources as you would on campus.


However, because all your traffic is using the new campus public IP address, you would lose access to local services, like a home printer, etc.


Connecting or disconnecting from the Full-vpn.uh.edu will change the view of your system towards the services that you are using (i.e. your system's IP address will change). Connecting to the VPN while you are already in the middle of one of your services (such as a Skype-for-Business call) may disrupt the service.


Comparing all examples for VPN.uh.edu, ALL traffic would use the Full-VPN.uh.edu tunnel, including your general internet traffic. Because the other end of the Full-VPN.uh.edu tunnel does not see your local (Home) printer, you will be unable to use it while the Full-VPN.uh.edu is active.


**NOTE: VPN.UH.EDU is the recommended connection to your campus resources.**


When should I use them?

  • VPN.UH.EDU: This is for users that need to access UH secure network resources from off campus. Please make sure to have the DUO mobile app installed on your device before starting.   
  • FULL-VPN.UH.EDU: This is for users that need to access web-based journals and databases licensed by UH Libraries. Please make sure to have the DUO mobile app installed on your device before starting.  
Created: Sep 11, 2023 - 4:39am Updated: Sep 12, 2023 - 8:38am Author: UIT Support Center Article: 3564
Was this article helpful?

Thank you for your feedback. Click Here to submit again.