What should I do if I am traveling and need to use Two-Factor Authentication?

You can request a single-use passcode directly from the Duo mobile app, even when your smartphone or tablet is in airplane mode or lacks cell service.

  • Simply open the app and tap the down arrow or key icon located at the upper right-hand corner of your smartphone. This will generate a six-digit temporary passcode.
  • Enter the six-digit code provided on your smartphone in the Two-Factor Authentication portal to complete the authentication process.
Created: Jul 28, 2020 - 8:37am Updated: Aug 05, 2020 - 4:6am Author: UIT Support Center Article: 3122
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