My phone number is enrolled with Two-Factor Authentication, but I deleted the Duo mobile app or it's not working. What do I do?
If you need to log in immediately, you can select the Enter a Code option on the Duo mobile app screen during the login process and then click on Text me new codes.
1.) Click Enter a Passcode
2.) Click Text me new codes
3.) Enter code
4.) Click Log In
If you still have questions or need assistance, please contact the UIT Support Center via live chat or 713-743-1411.
Created: Jul 28, 2020 - 8:35am Updated: Mar 21, 2024 - 1:46am Author: UIT Support Center Article: 3120
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