I am unable to connect to UHSecure.

Make sure the wi-fi is enabled on your device and log on with your CougarNet userid and password. Try forgetting the UHSecure network and re-adding it. Visit our UH WIFi site (www.uh.edu/uhwireless).

For additional help contact UIT Support.


IT Support Center:

In Person visit us at Tech Commons located at the back entrance of the MD Anderson Library, across from the Student Center ( View map to Tech Commons)  from 8:00 a.m. to 8 p.m., Sunday through Saturday (except university holidays).


By Phone or Text - Call in or text the Help Desk at (713) 743-1411

8:00 a.m. - 8:00 p.m., Sunday through Saturday (except university holidays).


Chat hours are listed below  

Monday - Friday: 8:00 a.m. - 8:00 p.m. CDT

Saturday - Sunday: Closed


Created: Apr 24, 2020 - 3:22am Updated: Apr 24, 2020 - 3:22am Author: UIT Support Center Article: 2986
Was this article helpful?

Thank you for your feedback. Click Here to submit again.