Sometimes accounts are disabled because you are no longer affiliated with the university. Visit the Computer Account Best Practices policy website for more information on disabled accounts.
If you think your account should not be disabled, there several ways to contact the Information Technology Support Center:
Information Technology Support Center
In Person - Visit us at Tech Commons located at the back entrance of the MD Anderson Library, across from the Student Center. View map to Tech Commons.
8:00 a.m. - 8:00 p.m., Monday through Friday (except university holidays)
By Phone - Call the Help Desk at (713) 743-1411
8:00 a.m. - 8:00 p.m., Sunday through Saturday (except university holidays)
By Text - Text the Help Desk at (713) 743-1411
8:00 a.m. - 8:00 p.m., Monday through Friday (except university holidays)
Monday - Friday: 08:00 AM - 08:00 PM CDT
Saturday - Sunday: Closed
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