I received an email about my account being disabled. Who can help me with this?

Sometimes accounts are disabled because you are no longer affiliated with the university. You can see the policy here.

If you think your account should not be disabled, there several ways to contact the Information Technology Support Center:

Information Technology Support Center

In Person - Visit us at Tech Commons located at the back entrance of the MD Anderson Library, across from the Student Center. View map to Tech Commons

8:00 a.m. - 8:00 p.m., Sunday through Saturday (except university holidays)

By Phone or Text - Call in or text the Help Desk at (713) 743-1411

8:00 a.m. - 8:00 p.m., Sunday through Saturday (except university holidays)

Chat hours are listed below

Monday - Friday: 08:00 AM - 08:00 PM CDT

Saturday - Sunday: Closed

Created: Apr 17, 2020 - 8:7am Updated: Apr 17, 2020 - 10:48am Author: UIT Support Center Article: 2951
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