I am getting an exception error using the Follet discover Bookstore or the UH Campus Store application from AccessUH.

If you receive the following error messages while using the UH Campus Store via AccessUH, please note the vendor and the AccessUH team are aware of this error and they continue to work for a resolution.

Windows IE:

CredentialsExpiredException: Authentication statement is too old to be used with value 2020-03-11T19:36:37.604Z

Clearing cache did not help. Logging out of Office365 did help.

 MacOS Safari:

SAMLException: Response issue time is either too old or with date in the future, skew 60, time 2020-04-03T14:15:40.540Z

In the meantime, please clear your cache and cookies from your browser and close all sessions and re-login to a new browser to AccessUH, https://accessuh.uh.edu.

Created: Mar 30, 2020 - 11:53am Updated: Apr 03, 2020 - 8:57am Author: UIT Support Center Article: 2945
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