I am working from home using VPN, and need to access my computer screen on my workstation on campus, how do I do that?

There are several requirements for Remote Desktop Connection: 

  • Know the computer name or IP address of the on-campus computer to which you want to remotely connect. Please get with your System Administrator within your department if you don’t know your computer name or IP Address. 
  • The on-campus computer must be turned on and operating in a non-hibernating or high performance mode.
  • The on-campus computer is set to allow remote desktop connection.
  • You will need to use your CougarNet credentials.
  • Instructions on connecting to your UH workstation from home can be downloaded below.
  • For Mac:  Official Apple how-to article can be found here.
  • Ensure you are successfully connected to VPN. Instuctions to install VPN can be found here.

Note: For detailed instructions on how to remote into your workstation on campus please see attachment below.

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VPN how-to videos:

How to install/ use Cisco AnyConnect VPN for Mac - click here

Troubleshooting for Mac: If you get error message "Already Installed" during installation, click here 

 

How to install/ use Cisco AnyConnect VPN for Windows - click here

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Full-VPN how-to videos:

How to use Cisco AnyConnect Full VPN for Mac - click here (you must have VPN for Mac installed on your home computer first)

How to use Cisco AnyConnect Full VPN for Windows - click here (you must have VPN for Windows installed on your home computer first)

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How to obtain your IP address videos:

How to obtain your IP address for Mac - click here

How to obtain your IP address for Windows - click here

Note: For detailed instructions on how to remote into your workstation on campus please see attachment below

Created: Mar 25, 2020 - 3:56am Updated: May 05, 2020 - 8:5am Author: UIT Support Center Article: 2942
Attachments
File Name File Type Last Updated Download
ACCESSING-COMPUTERS-REMOTELY-USING-REMOTE-DESKTOP-AND-VNC-03-11-2020.pdf application/pdf Mar 26, 2020 - 9:28am
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