I am required to use VPN to access UH resources. How do I set up Cisco Secure Client VPN client on my Mac device?

Installing the Cisco Secure Client

 

1 - Download the Cisco Secure Client installer for Mac.      

VPN Windows Download                                                                                                        

2 - Enter your Microsoft 365 email.  

3 - Click Next.   

VPN Microsoft 365 Initial Login            

4 - Enter your Microsoft 365 password. 

5 - Click Sign in.    

VPN Microsoft 365 Password Login

6 - You will be prompted to authenticate based on your default authentication method. Click Other Options to select one of the following to authenticate:

Two-Factor Authentication New Prompt VPN Mac

7 - Select AnyConnect on the lower left side of this window.

Click AnyConnect

8 - Click Start AnyConnect.

Start AnyConnect

9 - Click Download for macOS link to download the software.

CiscoDownload

10 - Click Allow.

click allow 

11 - Double-click the CiscoSecure.pkg file to start the Cisco AnyConnect Installer wizard.

install 4

12 - When the Welcome window displays, click Continue.

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13 - Click Continue

installstep7-2

14 - Click Agree

install7-3

15 - Click Install

clickinstallsoftware

16 - Allow a moment for the software to install.

step12-registeringupdated

17 - At the prompt, enter your administrator account password for the Mac and click Install Software.

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18 - Now to allow system extension at bottom of this window click Open Preferences.

19 - Click Allow.

allowaccess

20 - The installation was successful click Close

successfulinstallclickclose

21 - Click Move to Trash. You are now ready to use CISCO AnyConnect VPN click Finder/Applications/CISCO. Double click Cisco Secure Client app. 

movetotrash



Uninstalling the Cisco Secure Client

 

1 - Click Finder icon.

clickfindericon

2 - Click Applications. Double click CISCO folder.

openciscofolderinapplications

3 - Double click Uninstall Cisco Secure Client

doubleclickuninstallanyconnect

4 - Click Uninstall

clickuninstall

5 - Enter Admin password.

enteradminpassword

6 - Enter Admin password again if prompted. Click OK.

7 - Uninstall is completed. 

uninstalliscomplete



Connecting to the UH VPN

This is for users that need to access UH secure network resources from off campus. Please make sure to have the DUO mobile app installed on your device before starting.

1 - Open Finder and search for Cisco. You should see the Cisco folder.

2 - Double-click Cisco folder, then open Cisco Secure Client.

cisco

3 - Type vpn.uh.edu in the address column as seen here then click “Connect”.

connect

4 - Once prompted enter your Microsoft 365 email.

5 - Press Next.

VPN Microsoft 365 Initial Login

6 - Enter your Microsoft 365 password.

7 - Click Sign in.

VPN Microsoft 365 Password Login

8 - You will be prompted to authenticate based on your default authentication method. Click Other Options to select one of the following to authenticate:

DUO New Prompt VPN Mac

9 - On your mobile device press Tap To View Actions (Android) or Login request (iPhone)… Or go directly to the DUO mobile app on your phone. 

iphone

android

10 - Press Approve.



approve

 Note: Once the VPN connection is established, a message displays, informing you that you are now connected to the VPN.

vpn connect


Disconnect from the UH VPN

1 - Click the Cisco Secure Client icon with a small lock.

connect 4

2 - At the prompt, click Disconnect.

vpn disconnect

 

Note: If you disconnect from UH VPN you will be required to re-enter your password for reconnections.

 

 

 

Connecting to the Full UH VPN


This is for users that need to access web-based journals and databases licensed by UH Libraries. Please make sure to have the DUO mobile app installed on your device before starting.

1 - Open Finder and search for Cisco. You should see the Cisco folder.

2 - Double-click Cisco folder, then open Cisco Secure Client.

cisco

3 - Type full-vpn.uh.edu in the address column as seen here then click “Connect”.

connect

4 - Once prompted enter your Microsoft 365 email.

5 - Press Next.

VPN Microsoft 365 Initial Login

6 - Enter your Microsoft 365 password. 

7 - Click Sign in.

VPN Microsoft 365 Password Login

8 - You will be prompted to authenticate based on your default authentication method. Click Other Options to select one of the following to authenticate:

DUO New Prompt VPN Mac

9 - On your mobile device press Tap To View Actions (Android) or Login request (iPhone)… Or go directly to the DUO mobile app on your phone. 

iphone

android

10 - Press Approve.

 approve

 

Note: Once the VPN connection is established, a message displays, informing you that you are now connected to the VPN.

connected


Disconnect from the Full UH VPN

1 - Click the Cisco Secure Client icon with a small lock.

connect 4

2 - At the prompt, click Disconnect.

disconnect

 

Note: If you disconnect from the full UH VPN you will be required to re-enter your password for reconnections.

Created: Jan 25, 2018 - 10:40am Updated: Feb 11, 2025 - 1:57am Author: UIT Support Center Article: 2870
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