I am required to use VPN to access UH resources. How do I set up Cisco Secure VPN client on my Windows device?

Installing the Cisco Secure VPN Client

1 - Download the Cisco Secure VPN Client for Windows installer.              

  VPN Windows Download

2 - Enter your Microsoft 365 email.

3 - Click Next.     

VPN Microsoft 365 Initial Login

4 - Enter your Microsoft 365 password. 

5 - Click Sign in.              

VPN Microsoft 365 Password Login

6 - You will be prompted to authenticate based on your default authentication method. Click Other Options to select one of the following to authenticate:

DUO New Prompt VPN Windows

7 - Select AnyConnect on lower left side of this window.

click anyconnect

8 - Click Start AnyConnect.

start anyconnect

9 - Click Download for Windows.

download for windows

10 - The download will complete on the lower left hand side of the screen as seen here. 

Microsoft Edge:


double click download for Edge

Google Chrome: 


chrome

11 - Double-click the AnyConnect.exe file. (Note: You may encounter a Security Warning screen and must click Run to proceed.)

12 - Click Next.

click next

13 - Accept the terms for the License Agreement.

14 - Click Next.

15 - Click Install.

click install

16 - Allow access from user account control as seen here by clicking Yes.

UAC

17 - Once the VPN Client is installed and the message below appears, click Finish.

finish install

Note: If you get a User Account Control screen asking if you want to allow the following program from an unknown publisher to make changes to your computer click Allow or Accept.




Uninstalling VPN - Windows 11


1 - Click Search Bar on lower middle of the screen, type uninstall. Double click Add or Remove Programs

type uninstall

2 - In the Search Bar search for CISCO as seen here.

uninstall cisco

3 - Select CISCO Secure Client - AnyConnect VPN, then click uninstall.

click uninstall

4 - Click uninstall again. 

uninstall again

5 - Click Yes to uninstall. 

yes to uninstall

6 - The CISCO Secure Client has been removed from your computer. 

uninstall completed




Connecting to the UH VPN 

This is for users that need to access UH secure network resources from off campus. Please make sure to have the DUO mobile app installed on your device before starting.   

1 - Launch the Cisco Secure Client

2 - If you don't see Cisco Secure Client in the list of programs, navigate to Cisco > Cisco Secure Client - AnyConnect VPN.

3 - Type vpn.uh.edu.

4 - Click Connect.

connect

5 - Enter your Microsoft 365 email.

6 - Click Next.

VPN Microsoft 365 Initial Login

7 - Enter your Microsoft 365 password.

8 - Click Sign In

VPN Microsoft 365 Password Login

9 - You will be prompted to authenticate based on your default authentication method. Click Other Options to select one of the following to authenticate:

DUO New Prompt VPN Windows

10 - On your mobile device press Tap To View Actions (Android) or Login request (iPhone)… Or go directly to the DUO mobile app on your phone.  

iphone

android

11 - Press Approve.

 accept

Note: Once the VPN connection is established, a message displays in the lower-right corner of your screen, informing you that you are now connected to the VPN. 

 vpn connect

 

Disconnect from the UH VPN

1 - In the notification area, click the Cisco Secure icon disconnect icon  if it is displayed. Otherwise, go to your list of programs and click Cisco Secure Client.

2 -At the prompt, click Disconnect.

                  disconnect vpn

Note: If you disconnect from UH VPN you will be required to re-enter your password for reconnections.

Connecting to the Full UH VPN

This is for users that need to access web-based journals and databases licensed by UH Libraries. Please make sure to have the DUO mobile app installed on your device before starting.  

1 - Launch the Cisco Secure Client

2 - If you don't see Cisco Secure Client in the list of programs, navigate to Cisco > Cisco Secure Client - AnyConnect VPN.

3 - Type full-vpn.uh.edu.

4 - Click Connect

connect

5 - Enter your Microsoft 365 email.

6 - Click Next.

VPN Microsoft 365 Initial Login

7 - Enter your Microsoft 365 password.

8 - Click Sign in

VPN Microsoft 365 Password Login

9 - You will be prompted to authenticate based on your default authentication method. Click Other Options to select one of the following to authenticate:

DUO New Prompt VPN Windows

10 - On your mobile device press Tap To View Actions (Android) or Login request (iPhone)… Or go directly to the DUO mobile app on your phone. 

iphone

android

11 - Press Approve

accept

   

Note: Once the VPN connection is established, a message displays in the lower-right corner of your screen, informing you that you are now connected to the VPN. 

 ciscoanyconnect

 

Disconnect from the Full UH VPN

1 - In the notification area, click the Cisco Secure icon disconnect icon  if it is displayed. Otherwise, go to your list of programs and click Cisco Secure Client.

2 - At the prompt, click Disconnect.

                  newdisconnectimage

Note: If you disconnect from the full UH VPN you will be required to re-enter your password for reconnections.

Created: Jan 25, 2018 - 10:37am Updated: Feb 11, 2025 - 1:38am Author: UIT Support Center Article: 2869
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