I am trying to take a test in Blackboard, but it is asking for a password. My instructor did not provide a password. The error message says: "This assessment requires that you use Respondus LockDown Browser. Start Respondus LockDown Browser and navigate back to this assessment to continue."

Blackboard asks for a password when the student tries to take Respondus LockDown Browser test in a regular browser, such as IE, Firefox or Safari. The student needs to cancel out of the test in the regular browser, log out of Blackboard, close the browser, and open the Respondus LockDown Browser to take the test. The student cannot access Blackboard or the test by way of AccessUH. The student must open the Respondus LockDown Browser and log in directly to Blackboard in order to take the test. For more information on the Respondus LockDown Browser, see the Student Guide.

Created: Nov 11, 2014 - 5:53am Updated: Dec 14, 2017 - 8:22am Author: UIT Support Center Article: 2720
Was this article helpful?

Thank you for your feedback. Click Here to submit again.