I lost network connection while taking a test in Blackboard. What should I do?

Attempt to take the test again. If you don't succeed contact the Information Technology Support Center. You can also open a ticket by completing the Blackboard form

Information Technology Support Center:

In Person - Visit the IT Support Center at Tech Commons located at the back entrance of the MD Anderson Library, across from the Student Center. View map to Tech Commons.

By Phone or Text - Call in or text the Help Desk at (713) 743-1411

8:00 a.m. - 8:00 p.m., Sunday through Saturday (except university holidays).

 Chat hours are listed below:

Monday - Friday: 08:00 AM - 08:00 PM CDT
Saturday - Sunday: Closed

Created: Sep 04, 2014 - 5:55am Updated: May 30, 2019 - 3:46am Author: UIT Support Center Article: 2716
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