I lost network connection while taking a test in Blackboard. What should I do?

Attempt to take the test again. If you don't succeed contact the Support Center or open a ticket by completing the Blackboard form

Information Technology Support Center:

In Person - 8:00 am to 8:00pm; Monday through Friday; Visit the IT Support Center at Tech Commons located at the back entrance of the MD Anderson Library, across from the Student Center. View map to Tech Commons.

By Phone - 713 -743-1411 8:00am 8:00pm; Sunday through Saturday (except university holidays)

By Text - 713-743-1411 8:00am to 8:00pm; Monday to Friday (except university holidays)

 Chat hours are listed below:

Monday - Friday: 08:00 AM - 08:00 PM CDT

Saturday - Sunday: Closed

Created: Sep 04, 2014 - 5:55am Updated: Jun 15, 2023 - 5:7am Author: UIT Support Center Article: 2716
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