How can I access the UH Virtual Private Network (VPN) with Windows 8?
The UH VPN client does not always work in Windows 8.1 and a manual setup is required.

This procedure presupposes that you already have configured a network connection to the Internet (the "Public network"). If not, you should do this first.

  1. Logon to Windows using an account with Administrative Rights.
    [NOTE: If this account does not have a password, then stop!Unless and until every user account on the computer is protected by a "good" (i.e., strong) password, you do not want your computer connected to the University LAN. It could be compromised within minutes, if not seconds.]
  2. Using the Win+C hotkey click on Settings > Change PC Settings  >  Network > and Add a VPN connection.  [You can also hit Win+w and search VPN and get to the setup.]
  3. If needed the VPN provider should be Microsoft.
  4. Enter UHVPN for Connection name.
  5. Enter your User Name and Password.
  6. For the Internet Address enter either or
  7. Turn on Automatically Detect Settings and enter the following:
    User Name: CougarNet user name
    Password: CougarNet password
    Domain: Cougarnet (optional)

    [NOTE: It is strongly recommended that you do not check the Remember this password box, because when your CougarNet password expires and must be changed, this saved password will no longer be correct, and the next time that the VPN connection is attempted, it will fail repeatedly and rapidly with an incorrect password, resulting in your account being locked out.]

  8. To confirm your setup was succesfulgo to Settings > Network > Connections and look for the UHVPN icon.


Created: Dec 18, 2013 - 9:2am Updated: Feb 18, 2019 - 2:56am Author: UIT Support Center Article: 2688
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