I know my CougarNet password and I have been using the wireless network for months without a problem, now I can't connect to the network. What could be wrong?

CougarNet passwords expire every 180 days. Not all wireless devices will prompt you to change your password when it expires.
Use the CougarNet Password Wizard for resetting a forgotten, unknown, or expired password.


Information Technology Support Center

In Person - 8:00 AM to 8:00 PM Monday through Friday (except University holidays). Visit us at Tech Commons located at the back entrance of the MD Anderson Library, across from the Student Center. View map to Tech Commons.

By Phone - Call us at (713) 743-1411 from 8:00 AM to 8:00 PM Sunday through Saturday (except university holidays)

By Text - Text us at (713) 743-1411 from 8:00 AM to 8:00 PM Monday through Friday (except university holidays)

Chat hours are listed below:

Monday - Friday: 08:00 AM - 08:00 PM CDT
Saturday - Sunday: Closed

 

Created: May 15, 2013 - 9:40am Updated: Feb 15, 2022 - 7:20am Author: UIT Support Center Article: 2648
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