I know my CougarNet password and I have been using the wireless network for months without a problem, now I can't connect to the network. What could be wrong?

CougarNet passwords expire every 180 days. Not all wireless devices will prompt you to change your password when it expires.
Use the CougarNet Password Wizard for resetting a forgotten, unknown, or expired password.


Information Technology Support Center

In Person - Visit us at Tech Commons located at the back entrance of the MD Anderson Library, across from the Student Center. View map to Tech Commons.

8:00 a.m. - 8:00 p.m., Sunday through Saturday (except university holidays)


By Phone or Text - Call in or text the Help Desk at (713) 743-1411
8:00 a.m. - 8:00 p.m., Sunday through Saturday (except university holidays)

 

Chat hours are listed below:

Monday - Friday: 08:00 AM - 08:00 PM CDT
Saturday - Sunday: Closed

 

Created: May 15, 2013 - 9:40am Updated: May 30, 2019 - 3:56am Author: UIT Support Center Article: 2648
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