How can I add a long distance number to a conference call using my soft phone?

Adding a person with a long distance number to a conference call must be done by making a separate call, and then merging the two conversations together.

To add a long distance number to a conference call:

  1. Dial a long distance number or select a Contact. Your current call is put on Hold.
  2. Wait for the beep, then enter your long distance code.
  3. In the Conversation Window of the new call, click More Options or Options for Macintosh.
  4. From the drop-down menu that appears, select the conversation that you want the call to merge into.
Created: Feb 14, 2013 - 2:46am Updated: Sep 17, 2018 - 10:10am Author: UIT Support Center Article: 2625
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