When you change your CougarNet password, it takes time for your phone to sync with your Exchange account.
To immediately sync your phone with your Exchange account, press the Menu button and select Switch User. When asked if you want to sign-out of the phone, choose Yes. A Skype for Business (SFB) dialog box appears on your computer monitor requesting your CougarNet password. Enter your CougarNet password in the field provided. Your computer signs you in to your phone. Enter an Unlock PIN on your phone.
Thank you for your feedback. Click Here to submit again.