Why has the voice mail message waiting indicator on my CX600 phone stopped working after working fine for months?

When you change your CougarNet password, it takes time for your phone to sync with your Exchange account.

To immediately sync your phone with your Exchange account, press the Menu button and select Switch User.  When asked if you want to sign-out of the phone, choose Yes.  A Skype for Business (SFB) dialog box appears on your computer monitor requesting your CougarNet password.  Enter your CougarNet password in the field provided.  Your computer signs you in to your phone.  Enter an Unlock PIN on your phone.  

Created: Nov 07, 2012 - 4:31am Updated: Mar 18, 2019 - 3:30am Author: UIT Support Center Article: 2621
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