I recently attempted to send an email from my mail.uh.edu account and I get an error. What setting(s) do I need to change in Microsoft Outlook 2010 for Windows so I can send my messages?
In the Spring 2011 semester, mail.uh.edu system administrators implemented a system change to improve overall system performance and security. Email validation is now required to send messages from mail.uh.edu email accounts.
Email validation means that your reply-to email address must be your default mail.uh.edu email address in your email client software settings. When using the http://mail.uh.edu/ webpage to compose and send email messages, you are not affected by this change.
Your default mail.uh.edu email address should be listed as one of the following:
If you have recently attempted to send a message from your mail.uh.edu account and received an error that says "Your message did not reach some or all of the intended recipients. 550 5.7.0 You have no permission to send mail on behalf of this person" and the email does not send, you will have to change your reply-to email address in Microsoft Outlook for Windows to be your default mail.uh.edu address. Here is how to do it:
Microsoft Outlook 2010 for Windows
- Go to the File menu, click the Account Settings button and select the Account Settings command.
- In the window that appears, select the entry for your mail.uh.edu account and click the Change button.
- In the E-mail Address field, under User Information, enter your firstname.lastname@example.org
- Click the Next button, and then click the Finish button to save your changes.
For a quick tutorial, with screenshots, on changing your mail.uh.edu reply-to address in Microsoft Outlook 2010 for Windows, consult the document attached below.
If you have any additional questions about changing your mail.uh.edu reply-to address, email validation, or alternate email delivery options, please contact the UH IT Support Center (UITSC) at 713-743-1411, or via email at email@example.com .
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