In the Spring 2011 semester, mail.uh.edu system administrators implemented a system change to improve overall system performance and security. Email validation is now required to send messages from mail.uh.edu email accounts.
Email validation means that your reply-to email address must be your default mail.uh.edu email address in your email client software settings. When using the http://mail.uh.edu/ webpage to compose and send email messages, you are not affected by this change.
Your default mail.uh.edu email address should be listed as one of the following:
username@mail.uh.edu
Firstname.Lastname@mail.uh.edu
If you have recently attempted to send a message from your mail.uh.edu account and received an error that says "Your message did not reach some or all of the intended recipients. 550 5.7.0 You have no permission to send mail on behalf of this person" and the email does not send, you will have to change your reply-to email address in Microsoft Outlook for Windows to be your default mail.uh.edu address. Here is how to do it:
Microsoft Outlook 2007 for Windows
- Click on the Tools menu and select Account Settings.
- In the window that appears, click on the listing for your mail.uh.edu account and click the Change button.
- In the E-mail Address field, under User Information, enter your username@mail.uh.edu
- Click the Next button, and then click the Finish button to save your changes.
Tutorials
For a quick tutorial, with screenshots, on changing your mail.uh.edu reply-to address in Microsoft Outlook 2007 for Windows, consult the document attached below.
Support
If you have any additional questions about changing your mail.uh.edu reply-to address, email validation, or alternate email delivery options, please contact the UH IT Support Center (UITSC) at 713-743-1411, or via email at support@uh.edu .
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