I am trying to update McAfee VirusScan for Windows and I get the error, "Updates were not applied because packages were not in the repository: VSCANCEU1000, EXTRADAT1000, BOCVSE__1000, VIRUSCAN8700. Did my update fail?

During a DAT update, you may see the following message in the Update in Progress window:

Updates were not applied because packages were not in the repository: VSCANCEU1000, EXTRADAT1000, BOCVSE__1000, VIRUSCAN8700


This is NOT an error message. Rather AutoUpdate is reporting that some files were not present in the repository and could not be downloaded. It does not mean that the DAT update itself has failed.

An update is successful if you see "Downloading DAT" and then "Update succeeded to version..." in the Progress window. The new date and DAT version number will also be displayed in the About window (right-click the VShield icon and select About VirusScan).

For more information, see McAfee KnowledgeBase articles KB55713KB3932 and KB54467

Created: Dec 08, 2009 - 9:21am Updated: Dec 04, 2017 - 7:29am Author: UIT Support Center Article: 2264
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